Privacy Policy

# Privacy Policy

Last updated: July 2026

ZOREX ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

## Information We Collect

When you contact us through WhatsApp or our website, we may collect:

- Name
- Phone number
- Message content
- Order information
- Device information when necessary

## How We Use Your Information

We use your information to:

- Respond to customer inquiries
- Provide customer support
- Process orders
- Improve our services
- Prevent fraud and abuse

## Data Sharing

We do not sell your personal information.

Your information may be processed by trusted service providers including:

- Meta (WhatsApp Business Platform)
- OpenAI (AI-powered customer support)
- Shopify
- Payment providers
- Shipping providers

These providers process data only to provide the requested services.

## Data Retention

We retain customer communications only as long as necessary for customer support and legal obligations.

## Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

## Contact

ZOREX

Email:
zorexdestek@gmail.com

Website:
https://zorex.com.tr